- Audience Understanding: Measures how well a company understands its target audience’s needs, preferences, and behavior.
- Content Visuals as per TG: Evaluates whether the visual content (images, videos, graphics) is tailored to the target audience.
- Copy: Assesses the quality and effectiveness of written content in communicating the desired message.
- CTA (Call to Action): Measures the clarity and effectiveness of calls to action in marketing materials.
- CTR (Click-Through Rate): The percentage of users who click on a link or CTA out of the total who viewed it.
- Lead Quality: Assesses the potential of leads to convert into customers based on their engagement and interest level.
- Engagement Rate: Measures the level of interaction (likes, comments, shares) with content relative to the audience size.
- Conversion Rate to Next Stage: The percentage of leads that move from one stage of the marketing funnel to the next.
- Content Relevance: Evaluates how well content aligns with the interests and needs of the target audience.
- Lead Nurture Effectiveness: Measures the success of lead nurturing campaigns in moving leads closer to conversion
- Sales Conversion Rate: The percentage of leads or prospects that convert into actual sales.
- Time Spent on Page: The average amount of time visitors spend on a specific webpage.
- User Feedback on Content: Measures the quality and relevance of content based on user feedback and reviews.
- Number of Touchpoints Needed: The average number of interactions or touchpoints required before a lead converts into a customer
- Follow-up Timeliness: The speed at which a company responds to customer inquiries or follows up with leads.
- Repeat Purchase Rate: The percentage of customers who make a repeat purchase within a specified time frame.
- Upsell/Cross-sell Success: Measures the effectiveness of upselling and cross-selling efforts in generating additional revenue from existing customers.
- Customer Lifetime Value (CLV): The total revenue expected from a customer over the course of their relationship with the company.
- Product/Service Adoption Rate: The percentage of customers who start using a product or service within a certain period after purchase.
- Customer Satisfaction Score (CSAT): Service, or experience, typically expressed on a scale of 1 to 100
- Net Promoter Score (NPS): A metric that gauges customer loyalty and likelihood to recommend the company to others, typically on a scale of -100 to 100.
- Referral Rate: The percentage of customers who refer others to the company or product.
- Social Shares: The percentage of content or marketing material shared by users on social media platforms.
- Positive Reviews:The percentage of reviews that are positive, typically measured on a scale of 1 to 5 stars.
- Brand Ambassador Engagement:The level of activity and engagement of brand ambassadors in promoting the company.