- Persona Profile Completeness: The percentage of key attributes (demographics, psychographics, behaviors) defined for the persona.
- Persona Engagement Strategy: The existence and sophistication of a strategy to engage with the persona.
- Persona-Specific Content Creation: The percentage of content tailored specifically to the persona.
- Persona Targeting Accuracy: The effectiveness of targeting the persona in marketing campaigns.
- Customer Journey Mapping for Persona: The completeness of a customer journey map specific to the persona.
- Persona-Specific Conversion Rate: The conversion rate of campaigns targeting the persona.
- Feedback Collection from Persona: The frequency and effectiveness of collecting feedback from the persona.
- Persona Representation in Marketing Campaigns: The extent to which the persona is represented in marketing campaigns.
- Persona-Based Product Development: The degree to which products or features are developed based on the persona’s needs.
- Social Media Engagement with Persona: The level of engagement with the persona on social media platforms.