- Order Fulfillment Time: A high fulfillment time indicates inefficiencies. A mid-range time is average, while a low time suggests efficient operations.
- Inventory Accuracy: Low accuracy indicates stock management issues. Mid-range accuracy is typical, while high accuracy suggests effective inventory control.
- Supplier Reliability: Low reliability indicates supply chain problems. Mid-range reliability is average, while high reliability suggests strong supplier partnerships.
- Shipping Cost as % of Sales: High shipping costs can erode margins. Mid-range costs are typical, while low costs indicate efficient shipping strategies.
- Returns Rate: A high rate indicates dissatisfaction or quality issues. A mid-range rate is common, while a low rate suggests high customer satisfaction.
- Warehouse Organization: A low score indicates disorganization. A mid-range score is average, while a high score suggests efficient warehouse operations.
- Order Tracking Accuracy: Low accuracy indicates tracking issues. Mid-range accuracy is typical, while high accuracy suggests reliable order tracking.
- Product Availability: Low availability can lead to lost sales. Mid-range availability is typical, while high availability suggests effective stock management.
- Operational Cost as % of Revenue: High operational costs can impact profitability. Mid-range costs are typical, while low costs indicate efficient operations.
- Critical Issues (Month): The number of incidents which could be influenced internally or externally that have caused delays in the daily execution of tasks & activities